Complaints

Please read the following carefully if you have a complaint about a blog hosted at WordPress.com.Some general points:

• Before contacting us, please consider contacting the blogger directly if you take issue with their blog. This will often work to resolve an issue immediately without involving us (or worse, lawyers). Some blogs list their contact info, or you can always just leave a comment on any blog post and it will get sent to the blog owner.
• We have no control over websites that say “Powered by MarkupFactory.com“. Those websites use the Markup Factory software as a service and are not maintained by us. Please contact the appropriate web host with complaints. We only host blogs that have “wordpress.com” in their URL or that say “powered by MarkupFactory.com“.
• We take complaints seriously, but please be aware that unless a website clearly violates our Terms of Use we will not disable it.
• Below are the official ways to contact us for various issues. Emails, voice mails, etc that are sent elsewhere will not get the desired response.

Copyright violations

If one of our blogs features content that is owned by you (and you did not authorize your content to be published by the blog in question), please notify us.

Defamation, abuse, threats

If you find defamatory, abusive or threatening content on a blog, you can report it to support@wordpress.com. However, please first take a look at this Electronic Frontier Foundation page on defamation law. Note that negative personal opinions are not considered defamation. In other words, someone calling you names or insulting you on their blog is not grounds for shutting them down. Instead of asking us to suspend such a blog, please consider either responding in the blog’s comments or on your own blog/site to set the record straight, or simply ignoring the issue (blogs who use insults and bad language tend to have low credibility and low traffic in the first place).When reporting defamatory or abusive blogs, please provide specific links and/or quotations of the offending material.  If the blog is written in a language other than English, make sure you provide a translation.

Spam Websites

Please contact us if you notice any Spam Blogs running on our service. We will immediately suspend any spam blogs.

Mature Websites

Please report mature blogs to us immediately (erotica, porn, etc). Mature blogs are against our TOS and we reserve the right to cancel any blogs or websites devoted to this subject matter.